Free customer feedback report · Delivered in under 5 minutes
Understand how your business is perceived

See what customers are saying about you
across the internet

Get a free report that brings together reviews, AI answers, community discussions and competitor signals, then shows how your business compares with others in your industry.

  • ✓ We scan your public customer signals across reviews, AI answers, community discussions and competitor search results
  • ✓ You see what customers and AI assistants are already saying about your business
  • ✓ Your signals are benchmarked against your industry and competitive landscape
  • ✓ You get the first clear opportunities MetricShift would turn into action
Where most feedback tools stop

It ends at the dashboard.

Most feedback tools help you collect, tag and visualize customer comments. But the real business value starts after the signal is found.

1
It ends at the dashboard You get charts, sentiment scores and word clouds. No one is told what to do next, or why it matters.
2
It only sees one channel Reviews, surveys, support tickets, CSV exports, community discussions and what AI says about you live in separate tools, and rarely get compared.
3
It has no owner or price tag A theme with no assigned owner, urgency level or revenue implication is easy to read and easier to ignore.
Same signal. Different outcome.

MetricShift is designed to move beyond reporting.

A customer signal only becomes valuable when it changes what your team does next. Your free report gives you a first preview of that action focused layer.

Illustrative example, typical SaaS onboarding issue
A typical feedback tool

“Onboarding step 3 is confusing.”

Interesting signal. No owner. No business value. Easy to deprioritize.

With MetricShift

18% of trial users affected · €340K MRR at risk · €74K lift potential in 90 days

Owned by Product. Exported to Jira. Status tracked to close.

Ranked action ticket
Illustrative example, revenue leakage in a physical business
A typical feedback tool

“Morning shifts have lower customer satisfaction scores and more negative sentiment.”

Negative service theme. Mention count increased. No clear operational owner.

With MetricShift

Lower average order value on morning shifts · €18K monthly revenue gap · €42K upside in 90 days

Owned by Store Operations. Review morning staffing, upsell prompts and shift handover routines.

Revenue leakage ticket
One workspace for fragmented customer signals

You can collect new feedback and connect what already exists.

MetricShift is not only about importing external data. You can also spin up surveys with a simple prompt and start collecting customer feedback directly, then combine those answers with the public signals already shaping customer perception.

Surveys created with AI Create and launch feedback collection in seconds.
Customer reviews Connect feedback from public review platforms and app stores.
AI search visibility See how OpenAI and Perplexity understand your brand.
Community signals Surface buyer discussions from forums, Reddit and category searches.
Competitor activity Detect where competitors show up around your brand and category.
Trusted in production
DERTOUR Group uses MetricShift to surface revenue leaks across the customer journey for its Kuoni brand, and turn them into owned, trackable actions.

DERTOUR Group
Kuoni · Leading European travel & tourism group

What happens after you sign up

MetricShift runs the scan for you, completely free.

Add your company details and MetricShift will search the public web for customer signals, AI visibility, community discussions and competitor activity around your business. In just a few minutes, you receive a customer feedback report that connects these fragmented signals and shows where your biggest opportunities may be hiding.

1
We find what customers are saying MetricShift scans public customer signals across reviews, forums, communities and search results to understand how your business is being discussed.
2
We check what AI says about you We analyze what potential customers may be told when they ask AI assistants about your business, category, reputation and alternatives.
3
We turn it into a clear customer feedback report MetricShift collects the fragmented signals, compares them with your industry and competitive landscape, and creates a clear report in minutes.
4
You see where you are missing from the conversation Understand what people discuss about your business when you are not in the room, especially in open forums and buyer research conversations.
5
You get growth opportunities shaped by customer feedback See which signals point to revenue leakage, weak positioning, unclear messaging or unmet customer expectations.
6
You learn what to ask next The report helps you understand which questions to ask your customers next, so you can collect better feedback and turn it into action.

See what customers are saying about your business

No credit card. No setup call. Just your company website and email. Your report will arrive in your inbox in a few minutes.

Generate my free report